Terms and Conditions
Acceptance / Formation
DevTroop.ai is a global provider of outsourced development and technical staff. This agreement is made between DevTroop.ai (DT.ai) and any entity that uses the services (Client). By accepting these terms and conditions, the user confirms to have read, understood, and accepted its contents. When the client uses DT.ai it agrees to be bound by these T&Cs as a prerequisite and is obliged to observe these T&Cs. DT.ai reserves the right to modify or alter these T&Cs at its sole discretion without notifying the Client each time of the implemented changes. The current version of the T&C is always available on our website https://www.DevTroop.ai/ for the client to familiarise themselves with at any time.
Term
These T&Cs come into force when the Client starts using DT.ai and continue until the client ceases using DT.ai unless terminated by this agreement.
Services
The service provided by DT.ai includes the provision of staff by way of hours for various technical requirements.
Developer hours provision
Our service entails the allocation of developer hours to our clients, which are to be utilized for software development, maintenance, and project completion as per the client’s requirements. The specific terms regarding the provision of developer hours are as follows:
- Hourly Commitment: We commit to providing a predetermined minimum number of developer hours, as agreed upon in the service agreement. These hours reflect the scope of work and are to be used within the timeframe specified in the contract.
- Utilization of Hours: Developer hours can be utilized for a range of services including but not limited to coding, debugging, software design, and consultation. The exact nature of services to be rendered will be outlined in the project brief or work order.
- Tracking and Reporting: Developer hours will be meticulously tracked and reported to ensure transparency and accountability. Clients will receive regular updates on the consumption of hours and the progress of work.
- Rollover and Expiry: Any unused hours at the end of the agreed period may not be rolled over to subsequent periods without express agreement. The terms related to rollover, if applicable, and expiry of hours will be explicitly stated in the contract. Only hours “used” will be charged unless the pricing is project-based. It cannot be assumed that any “unused hours” will be available during the next period in addition to the agreed hours. If the additional hours are required, it must be by mutual agreement.
- Adjustments and Flexibility: Should the project scope or client requirements evolve, resulting in the need for additional developer hours, adjustments can be made subject to the terms outlined in the contract and mutual agreement.
Fees and payments
From the date of the agreement commencement and each period or milestone as outlined in the Master Services Agreement, ongoing payment must be made within 7days of the first day of the next month after the service has been provided. DT.AI will raise an invoice detailing the services provided. The payment will be triggered against the credit card held on file, or expected by ACH transfer. DT.ai will issue a receipt for said payment. Receipts for all payments will be provided electronically. Clients will be provided with 30 days’ notice of all changes in the price that affect them.
Intellectual property, trademarks, and copyright rights
The Client owns all rights, titles, and interests to the client content. The client grants DT.ai a non-exclusive license to use the client content to perform DT.ai’s obligations under this contract.
The client consents to DT.ai using the client’s company name and reproducing the client’s logos for DT.ai’s promotional and publicity purposes.
“DevTroop.ai” is a trademark owned by Chat Metrics, registered Globally, and is therefore subject to national as well as international protection. All services and products offered by DevTroop.ai, which constitute specific works, are its exclusive property and are covered by an act on copyright and neighboring rights. Website addresses as well as their contents and layouts are protected by the aforesaid acts.
DT.ai owns all rights (including intellectual property rights) title and interest to its software, services, products, and training materials. DT.ai grants the Client a non-exclusive and non-transferable license to use its software, services, products, and training materials for the term of this agreement. Prior written consent of DevTroop.ai is required for any not permitted business and non-business use of offered services and products. Such consent is required particularly when disseminating and publicizing particular elements (e.g. photos, films, texts) in other Internet services, printed publications, books, multimedia presentations, and in other electronic media as well as for the disposal or use of its work (adaptations, alterations, modifications)
Unauthorized lending, sale, or granting of further licenses and sublicenses to the offered products and services by the user without express consent of DT.AI, is prohibited. Such acts are not deemed to be the proper use of services.
The user must not modify or change the purpose and use of offered services and products. Misleading others as to the existence of cooperation, association, relationship, or acting on behalf of DevTroop.ai, is prohibited.
Liability and indemnity
The services are provided as is and the client agrees that its use of the Services and products is at its own risk. Unless mentioned in this agreement, DT.ai makes no representations or warranties about the Services or any products provided by third parties.
DevTroop.ai guarantees the highest quality of its operations to ensure accessibility and continuity of offered services and products by their use and purpose. No long-distance data transmission, however, guarantees 100% security, continuity, and accessibility of the provided services.
DevTroop.ai does not guarantee compatibility of offered services and products with other producers’ software. The user shall bear responsibility for the choice and consequences following the use of other software including its applicability to the user’s objectives.
DevTroop.ai stipulates that opinions given by users do not reflect in any possible manner its views and opinions. DevTroop.ai does not monitor or control users’ opinions continually; if, however, any opinions in breach of these terms and conditions should be revealed efforts shall be immediately made to remove them as soon as possible.
DevTroop.ai shall bear no liability in particular for:
a) All negative consequences being the result of force majeure,
b) Phrases and entries added to the network in connection with the use of offered services and products,
c) Unlawful and inconsistent with these terms and conditions users’ operations while using offered services and products,
d) Disturbances in accessibility of offered products and services not caused by DevTroop.ai,
e) Damage suffered by the user arising due to the suspension or closing of the account by the user or for other reasons arising from the user’s fault,
f) Damage suffered by the user as a result of a third party using his data that enable him to access the provided services and products,
g) Damage following from the use or the impossibility of using offered products and services including damage suffered, the loss of expected benefits, data loss, damage or computer crash, the costs of substitute equipment and software, shut-down, company reputation infringement,
h) Consequences of failure to perform or improper performance of obligations undertaken by other users even though such an obligation has been undertaken using offered products and services.
To the extent provided by law, DT.ai’s aggregate liability arising in connection with this agreement will not exceed the value of the fees paid by the Client under this agreement in the 90 days preceding the date of the claim.
Canceling the agreement
You can cancel your engagement at any time by emailing us at devs@DevTroop.ai. We simply request that you comply with the mutually agreed notice period in your Master Services Agreement or contract, or by default, the minimum term of notice for canceling the engagement is 30 days’ notice from your next billing date. After canceling, your services will be provided until the expiry date of the termination notice. All outstanding monies will be charged to the credit card on file at the expiry of the notice period or be billed via invoice with payment due to normal terms.